PrIVACY POLICY

1.INTRODUCTION

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Lankan Canela (Pvt) Ltd (“Lankan Canela”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of visitors, clients, and business partners who access our website or engage with us through our digital platforms.

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This Privacy Policy explains how we collect, use, store, disclose, and protect personal data in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable international privacy regulations.

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By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

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2. Scope of This Policy

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This Privacy Policy applies to visitors to the Lankan Canela website, business inquiries submitted through website forms, and communications with prospective or existing wholesale buyers, importers, distributors, and business partners.

This website is intended exclusively for business-to-business (B2B) interactions and is not designed for retail consumers.

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3. INFORMATION WE COLLECT

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We collect only information that is necessary, relevant, and proportionate for legitimate business purposes.

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Information You Provide Voluntarily

When you submit an inquiry or communicate with us, we may collect the following information:

• Full name
• Company name
• Job title
• Business email address
• Telephone number
• Country of operation
• Inquiry details or business requirements

We do not intentionally collect sensitive personal data.

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Automatically Collected Information

When you access our website, we may automatically collect limited technical information such as IP address, browser type, device information, operating system, pages visited, and usage data. This information is used solely for website performance, security, and analytics purposes.

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4. LEGAL BASIS FOR PROCESSING

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We process personal data only where a lawful basis exists, including consent provided by you, our legitimate business interests in responding to inquiries and conducting trade discussions, and compliance with legal or regulatory obligations.

You may withdraw consent at any time by contacting us.

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5. HOW WE USE YOUR INFORMATION

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We use personal data strictly for legitimate business purposes, including responding to wholesale and trade inquiries, conducting business communications, evaluating partnerships, improving website functionality, ensuring security, and complying with legal obligations.

We do not sell, rent, or trade personal data.

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6. DATA SHARING AND DISCLOSURE

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Personal data may be shared only with authorized personnel, trusted service providers operating under confidentiality obligations, or legal and regulatory authorities where required by law.

All third-party service providers are required to process data in compliance with applicable data protection laws.

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7. INTERNATIONAL DATA TRANSFERS

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As an international exporter, your personal data may be processed or accessed in countries outside your country of residence. Where international transfers occur, appropriate safeguards are implemented to ensure data protection and compliance with applicable regulations.

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8. Data Retention

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We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. When no longer required, data is securely deleted or anonymized.

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9. Data Security

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We implement appropriate technical and organizational measures to protect personal data, including secure hosting infrastructure, access controls, and security monitoring. While we take reasonable steps to protect data, no method of transmission over the internet is completely secure.

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10. Your Rights

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Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability and to withdraw consent at any time.

Requests may be submitted using the contact details below.

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11. Cookies and Tracking Technologies

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Our website uses only essential cookies required for functionality and performance. We do not use cookies for behavioral advertising, consumer profiling, or third-party marketing tracking.

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12. Third-Party Websites

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage users to review their respective privacy policies.

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13. Children’s Privacy

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Our website is intended for business users only. We do not knowingly collect personal data from individuals under the age of 18

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14. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates will be published on this page with a revised effective date.

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15. Contact Information

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For privacy-related inquiries or requests, please contact:

Lankan Canela (Pvt) Ltd
Email: sales@lankancanela.com